Privacy Policy

Morro Agency ("Morro Agency," "we," "us," or "our") operates the website morroagency.com and provides performance-based marketing services for roofing companies. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

• Contact information you provide through our website chat widget or direct outreach (email or phone) — such as your name, business name, email address, and phone number.
• Chat and inquiry details — information you share when messaging us through the chat widget or otherwise communicating with us.
• Usage data — basic technical information such as IP address, browser type, pages viewed, and referring source, collected through cookies and analytics tools.

• To respond to your inquiries and provide customer care.
• To provide, operate, and improve our services.
• To send you transactional and, where you have consented, marketing communications relevant to our services.
• To maintain the security and performance of our website.
• To comply with legal obligations.

Our website chat widget is the primary way you may voluntarily provide your phone number to us. By submitting your phone number through our chat, you agree to receive customer care and follow-up messages from Morro Agency related to your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

More generally, by providing your mobile phone number and opting in through our chat widget or by replying to one of our messages, you consent to receive text messages (SMS/MMS) from Morro Agency related to our services, including appointment reminders, follow-ups, account updates, and customer care communications.

• Message frequency varies depending on your interactions with us.
• Message and data rates may apply based on your mobile carrier and plan.
• To opt out at any time, reply STOP to any message. You will receive a confirmation and will no longer receive SMS messages from us.
• For help, reply HELP or contact us at braden@morroagency.com.

No mobile information will be shared with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use cookies and similar technologies to operate our website, understand how visitors use it, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business (for example, hosting, analytics, scheduling, email, and SMS delivery providers), and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our rights. As stated above, text messaging opt-in data and consent are never shared with third parties.

We take reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: braden@morroagency.com
• Phone: 651-334-0996